.AU domain policies

.AU is the country code TLD for Australia and is administered by auDA, The Australian Domain Name Administrator.

AuDA Help Centre

Tucows (Australia) Pty Limited (ABN 38 144 482 002 / ACN 144482002) is an auDA Accredited .AU Registrar.

Registered address:

Level 11, 1 York Street, Sydney NSW 2000

Mailing address:

Tucows Inc., 96 Mowat Ave., Toronto, Ontario, Canada M6K 3M1

OpenSRS offers domain name registrations for these second level domains:

  • .ASN.AU—For incorporated associations, political parties, trade unions, sporting and special interest clubs.
  • .COM.AU—For commercial entities, such as companies and businesses.
  • .NET.AU—For commercial entities, such as companies and businesses.
  • .ID.AU—For individuals who are Australian citizens or residents.
  • .ORG.AU—For charities and non-profit organizations.

Important: The auDA registry requires you, the Reseller, to indicate somewhere on your website that you are an OpenSRS Reseller.


Registration details

Registration details can be found in the TLD reference chart

After registration, the registrant certificate will be sent to the initial email address associated with the registrant.  The certificate can be requested again via the Control Panel, but it will always be sent to the initial email address, not the updated ones. 

Residency requirements

Registrants must meet the following requirements to register a second level .AU domain name:

.ASN.AU

Domain names must be an exact match, abbreviation, or acronym of the Registrant's name or otherwise closely and substantially connected to the Registrant.

To register a .ASN.AU domain name, Registrants must be one of the following:

  • An association incorporated in any Australian State or Territory.
  • A political party registered with the Australian Electoral Commission.
  • A trade union or other organization registered under the Workplace Relations Act 1996.
  • A sporting or special interest club operating in Australia.
  • A charity operating in Australia, as defined in the registrant’s constitution or other documents of incorporation.
  • A non-profit organization operating in Australia, as defined in the registrant’s constitution or other documents of incorporation.

.COM.AU or .NET.AU

Domain names must be an exact match, abbreviation, or acronym of the Registrant's name or trademark, or otherwise closely and substantially connected to the Registrant.

To register a .COM.AU domain name, registrants must be one of the following:

  • An Australian registered company.
  • Trading under a registered business name in any Australian State or Territory.
  • An Australian partnership or sole trader (must have an ABN number also).
  • A foreign company licensed to trade in Australia.
  • The owner of an Australian Registered Trademark.
  • An applicant for an Australian Registered Trademark.
  • An association incorporated in any Australian State or Territory.
  • An Australian commercial statutory body.

.ID.AU

Domain names must be an exact match, abbreviation, or acronym of the Registrant's personal name or otherwise closely and substantially connected to the Registrant. The name must include or be derived from one or more words of the Registrant's name or the name by which the Registrant is commonly known (nickname).

To register a .ID.AU domain name, registrants must be an Australian citizen or an Australian resident.

.ORG.AU

Domain names must be an exact match, abbreviation, or acronym of the Registrant's name or otherwise closely and substantially connected to the Registrant.

To register a .ORG.AU domain name, registrants must belong to one of the following:

  • An association incorporated in any Australian State or Territory.
  • A political party registered with the Australian Electoral Commission.
  • A trade union or other organization registered under the Workplace Relations Act 1996.
  • A sporting or special interest club operating in Australia.
  • A charity operating in Australia, as defined in the registrant’s constitution or other documents of incorporation.
  • A non-profit organization operating in Australia, as defined in the registrant’s constitution or other documents of incorporation.

Additional registration requirements

When completing the registration form for any .AU domain name, you must submit some additional information about the registrant. These additional fields are displayed in the Owner Information section of the Control Panel registration form and in the Additional Domain Information section of the RWI registration form.

Note: These requirements apply to all new registrations, transfers in, and contact updates or changes.

Eligibility Type

This field is required for all .AU registrations.  From the drop-down list, choose the reason that the registrant is eligible for the domain name. The Eligibility Type must correspond to the Eligibility Name. For example, if the registrant is using their company name to register the domain, then their Eligibility Type is Company. If they are using their registered business name to register the domain, then their Eligibility Type is Registered Business, even if they are also a company.
For .COM.AU and .NET.AU, the choices are Company, Partnership, Pending TM Owner, Registered Business, Sole Trader, and Trademark Owner. For .ASN.AU and .ORG.AU, the choices are Charity, Club, Incorporated Association, Non-profit Organization and Trade Union. For .ID.AU, the only available option is Citizen/Resident.

Eligibility ID Type

This field is required for all .AU registrations except .ID.AU. The options that you see in the drop-down list depend on what you choose in the Eligibility Type field. For example, if Eligibility Type is Charity, the only option available for Eligibility ID Type is Australian Business Number.

Eligibility ID

The number of the eligibility document. This number must correspond to the Eligibility ID Type that you chose. For example, if the Eligibility ID Type is Australian Business Number, then you must enter that number in this field. This is required for all registrations except .ID.AU; however, if you specify an Eligibility ID Type for a .ID.AU registration, then you must complete this field as well.
Important: The number that you enter in this field will be validated, and if you submit an incorrect number, the registration will fail.

Eligibility Name

The name on the Eligibility ID document. This field is required for all registrations except for .ID.AU.

Registrant Name

The legal entity name, such as the company name, incorporated association name,  or individual's name. This field is required for all registrations.

Registrant ID Type

From the drop-down list, choose either Australian Business Number (ABN) or Australian Company Number (ACN). This field is required for all registrations except for .ID.AU.

Registrant ID

The registrant identifier number. This value must correspond to the Registrant ID Type that you chose (that is, the ABN or ACN) This is required for all registrations except for .ID.AU.
Important: The number that you enter in this field will be validated, and if you submit an incorrect number, the registration will fail.

Policy Reason

Choose the reason that the registrant is entitled to use the domain name. This field is required. Allowed values are:

  • 1. The name exactly matches the acronym or abbreviation of the registrant's company or trading name, organization or association name, or trademark.
  • 2. The name is connected closely and substantially to the registrant.

Renewals

Domain names may be renewed up to 90 days before the expiry date and up to 30 days after the expiry date. Regardless of when the domain name is renewed, the new expiry date is automatically set to 2 years from the previous expiry date.

Note: There is a three day grace period following the renewal, during which the renewal can be cancelled, and the renewal fee will be refunded.

If the domain name is not renewed by the expiry date, the status of the name becomes Expired Hold. The domain name is removed from the DNS, and the domain name cannot be updated; however, it can be renewed or transferred to another registrar.

If the domain name is not renewed within 30 days after the expiry date, the status changes to Expired Pending Purge, and the domain name cannot be updated, renewed, or transferred to another registrar. The domain name is then purged from the registry during the next purge cycle.

Redemption and Deletion

Domain redemption is not available on .AU domains. After the expiration grace period, the domain is deleted at the registry on the next purge cycle and will be available for open registration after deletion. The purge cycle runs at 1.00pm AEST (2.00pm AEDT) on every day, including weekends and public holidays.

.AU complaints handling policy

OpenSRS Compliance provides assistance with problems or requests surrounding .AU domains. To file a complaint regarding your .AU domain, email compliance@opensrs.org. We'll respond immediately to confirm receipt of your complaint and respond within two (2) business days.

The .AU Domain Name Suppliers' Code of Practice and the auDA Consumer Information outlines your rights surrounding disputes and the ability to lodge complaints.

Cancellation policy

  • Upon registration or renewal, there is a 3 calendar day grace period during which the transaction may be cancelled.
  • Outside of this three-day window, you are free to cancel your domain name registration at any time by notifying us via e-mail at compliance@opensrs.org.
  • Your registration of a domain name may also be subject to suspension, cancellation, or transfer should you be found to violate any term of our Exhibit A end user agreement, located at http://www.opensrs.com/docs/contracts/exhibita.htm.

Additional registry requirements

auDA, the registry operator for .AU, has several additional requirements registrars and resellers of .AU domains are required to comply with:

  • Reseller must identify themselves as a reseller of .AU domain names during their purchase process.
  • Registrars must send registrants the domain's authorization code upon registration, as well as a certificate of registration. Both of these are sent to the registrant by OpenSRS upon registration. The Reseller that facilitated the transaction is listed in both of these notifications.

Transfers

To transfer a domain name to OpenSRS:

  1. In the Order Management section, enter the domain name in the Transfer a domain field, and then click Transfer. The Transfers for <domainname>.au page appears.
  2. Complete the Transfer Form.
  3. Once the Transfer Form is complete, click Submit.

When the transfer request is submitted, an email is sent to the Owner Confirmation Email address specified on the transfer form, and they have two days to approve or reject the request. When approving the transfer, they are required to enter their Transfer Authorization Code. The Transfer Authorization Code or 'Authcode' can be obtained from the current registrar for the domain. If the transfer request is not approved within the two day period, the registry declines the transfer request.

 

Changes of Ownership

Ownership changes are applicable for .asn.au, .org.au, .net.au, .com.au but not .id.au.

.AU domain contacts details can easily and freely be changed at any time through the control panel.  However, updating the domains legal owner requires a change of ownership be processed.  Both documents linked below must be filled out, signed and emailed to help@opensrs.com.  To reduce processing time, please check the documents for accurate information first. 

The ownership change costs the same as a new .au domain registration.  After the change, the domain will gain a new 2 year registration period and any previous registration period will be lost. This means that if you have a .au domain that is registered from 2015-01-01 - 2017-01-01 and you process a ownership change on 2016-03-01, the new registration period will be from 2016-03-01 to 2018-03-01.   The previous term between 2015-01-01 and 2017-01-01 is lost. 

Validating the Current Owner Document

To validate the document from the current owner, please compare the information found on the registry whois with the information in the Current owner document. You can use the .au registry web whois: https://ausregistry.com.au/whois

The document has three fields: Domain Name, Registrant Name, Signature.

  • Domain Name - Domain involved in the ownership change.
  • Registrant Name - Must exactly match the "Registrant” field below (not Registrant Contact Name). On whois details you will find "Registrant" as well as "Registrant Contact Name".

  • Signature - The signature must be clearly visible and on or near the signature line.

 

Validating the New Owner Document

  1. Domain Name - Domain involved in the ownership change.
  2. Registrant Name - If the "Registrant ID" is ABN or ACN, this field MUST match "Entity Name:” in the ABN lookup tool or the ACN lookup tool. In the example below, the we looked up the ABN 38 144 482 002.  The Registrant Name in the new owner document would then needs to be "Tucows (Australia) Pty Limited"


    If the "Registrant ID" is “Other" and you are providing a trademark number, you can use the ATMOSS tool to look up the trademark owner (see screenshot below).  After going to this site you can click on the "Enter as Guest" option and enter the trademark number in the text field next to "Trademark Number List". Below is an example result after searching for the trademark number:



    The new registrant document MUST reflect the "Owner/s" name in the "Registrant Name" field.
  3. Eligibility Type - The new registrant document should reflect the eligibility type which best matches the "Entity type”. If the domain registration entity types and the Australian Business Register entity types do not match exactly, please pick the option which matches best.
  1. Eligibility Name - May be the same as "Entity Name" or may be one of the "Business Names" listed on the ABN lookup. If no Eligibility Name is supplied or if the name supplied is not on the ABN lookup we will use the Entity Name.
  2. Eligibility ID - This is the number we lookup in the ABN/ACN lookup tool.
  3. Registrant ID - This denotes the type of Eligibility ID; either ABN, ACN or Other.
  4. Owner Contact Information- This is the section which displays the new whois contact details.
  5. Signature - The signature must be clearly visible and on or near the signature line.

 

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