Manage company contacts

In the Control Panel or in the MAC you can add, modify, or delete company contacts and specify the type of communications that they will receive. You can designate more than one contact of each type.

Adding company contacts in the Control Panel

To add a contact

1. In the Email section of the Control Panel, on your company page, click the Settings tab.

2. In the Contact section, click Edit.

3. In the Stats Mailout section, enter the email addresses to which you want to have daily Company snapshots sent. Enter each address in a separate field. To add additional addresses, click the plus sign (+) at the bottom of the list. To delete a field, click the minus sign (-) beside that field.

4. In the Name/Email/Phone section, you can add, modify, or delete contacts and specify the type of communications that they will receive. You can designate more than one contact of each type.

To designate contacts, complete the text fields, and then click to put a check next to the type of communications that the contact will receive.

  • Abuse—Notifications about suspected virus or spam violations.
  • Business—General business related messages such as marketing communications.
  • Technical—Notifications about technical issues such as maintenance windows.

5. Click Add Another Contact to add another contact or click Save to save the information.

Adding company contacts in the MAC

To add it a contact

1. Log in to the Mail Administration Console (MAC).
For more information, see "What is the MAC?"

2. In the navigation panel, click the company name, and then click the Contacts tab.

3. Complete the text fields. The Email field is mandatory; the Name and Phone fields are optional.

4. Click one or more checkboxes to select the type of communications that the contact will receive:

  • Abuse—Notifications about suspected virus or spam violations.
  • Business—General business related messages such as marketing communications.
  • Technical—Notifications about technical issues such as maintenance windows.

5. Click the plus sign (+) to add another contact, or click Save to save the information.

Modifying or deleting company contacts in the Control Panel

1. In the Email section of the Control Panel, on your company page, click the Settings tab.

2. In the Contact section, click Edit.

3. Make any required changes to the contacts, or click the red X to delete the contact.

4. Click Save to save the changes.

Modifying or deleting company contacts in the MAC

To modify or delete contacts

1. Log in to the Mail Administration Console (MAC).
For more information, see "What is the MAC?"

2. In the navigation panel, click the company name, and then click the Contacts tab.

3. Make any required changes to the contacts, or click the minus sign (-) to delete the contact.

4. Click Save to save the changes.

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